HIDs not working

[FrostByte]

Starting new thread as I dont want this to be confused as same issue that was previously resolved.

1 x 99-04 (All) Mustang Headlight Bi-xenon (Hi & Lo) Slim HID Kit (9007-Bi)
Kelvin Rating (Color) 5,000k - OEM White
Order Number: 34927
Date Ordered: Saturday 09 June, 2012

Headlights not coming on or just right side comes on after repeatedly turing on/off until they come on. Takes more trys every time I need them.

Headlight switch has been tested and is ok.

 

[FrostByte]

 

[Wicked One]

I had the same problem. I removed them and went back to stock. The transformer waw the issue, was overheating.

 

[FrostByte]

STAY AWAY FROM THESE ASSHATS. THEY HAVENT RETURNED MY CALLS. WHEN i DO CALL THE KID ACTS LIKE IT MY FIRST TIME CALLING.

They want me to remove HID system and return it to them. Then they will anylize and send new part. Mean while I still cant use my car at night. Last time they send new system and was no problem. I wont be able to use car ant night the summer at this rate. This is a LIFETIME guarantee, u dont need receits for lifteimt guarentee.

Seems like they are just making it hard for me to get warranty on these lights.

STAY AWAY FROM THIS PRODUCT. iM GONNA BITE THE BULLET AND JUST ORDER A SYSTEM FROM SOME ONE ELSE.