READ if you want to buy a carbag!

FangStang

Well-Known Member
#1
If you decide to purchase a carbag make sure you...

1. Measure your car height, width and length ;)

For some reason my carbag is a good 2 ft longer than needed...
But just a bit wider than the car. I ordered quickly like I did the previous
cover (by length) and cover was 2 sizes smaller than recommended.
I NEVER OPENED THE BOX WITH THE SMALLER COVER IN IT.

2. Paid postage for first cover to my home, back to them, and for the new
cover again. They offered to help defray the total $60 shipping costs by
giving me a $3 credit. They said that since the website wasn't misleading
it was my fault.I NEVER OPENED THE BOX WITH THE SMALLER COVER IN
IT!
3. After I agreed to paid for all the shipping costs I was to wait until they
received and processed the return, before they would ship out the new
cover. Total wait time for my correct cover... 7 to 10 days.
I NEVER OPENED THE BOX WITH THE SMALLER COVER IN IT.

4. I opted to purchase the second cover, and have it shipped immediately,
and received it two days later! (I give credit when it's due!) Great job!
Shipped back incorrect cover immediately the day I realized it was the
wrong size, and they received it on a Thursday night @ 4:58 pm. Waited
for credit on my card until Tuesday, then I emailed them. They issued
credit AFTER receiving my email asking when it would be refunded.
Remember>>> I NEVER OPENED THE BOX WITH THE SMALLER COVER IN
IT!

5. Checked my credit card statement the following... WAIT FOR IT...
I was charged $5 for a reboxing fee! :nono: and no $3 credit for
shipping cost... :nono: AGAIN...
I NEVER OPENED THE BOX WITH THE SMALLER COVER IN IT.

So, learn from my expensive mistakes.... $45 dollars shot to hell...
Use the bigger of the two measurements for your car on the site...
They have a chart with recommended sizes three page into the site...
Better yet, call them and talk to them in person!

I know most of these problems were caused by me rushing to order the
the cover on a Saturday night... But I think a little customer goodwill
could have lessened the bitter taste in my mouth... just sayin'

[END RANT!]
 

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